Advanced Facilitation, NQF5, 25 credits
Conduct Outcomes Based Assessment, NQF5, 15 credits
Emotional Intelligence, NQF5, 8 credits
Diversity, NQF5, 15 credits
Conflict Management, NQF5, 8 credits
Disaster Risk Reduction, NQF5, 10 credits
Hardware and Infrastructure Support for Office Products, NQF5, 34 credits (PDI +)
IT: Systems Development, NQF5, 111 credits (CIW Web Foundations)
FETC: IT: Technical Support, SAQA ID: 78964, NQF4, 190 credits
AAT: FETC: Accounting Technician, SAQA ID: 77143, NQF4, 120 credits
FETC: Contact Centre Operations, SAQA ID: 93996, NQF4, 160 credits
FETC: Project Management (PMP), SAQA ID: 50080, NQF4, 178 credits
FETC: Generic Management, SAQA ID: 57712, NQF4, 150 credits [LP: 74630 General Management]
FETC: Generic Management, SAQA ID: 57712, NQF4, 171 credits [LP: 93950 Human Resource Support]
FETC: Business Administration Services, SAQA ID: 61595, NQF4, 147 credits
FETC: Marketing, SAQA ID: 67464, NQF4, 143 credits [LP: 59276 Marketing]
Teamwork, NQF4, 3 credits
Teams and Problem Solving, NQF4, 7 credits
Business Environment and Strategy, NQF4, 23 credits
Business Ethics and Time Management, NQF4, 10 credits
Customer Delight, NQF4, 13 credits
Human Resources, NQF4, 8 credits
What is Management, NQF4, 17 credits
Personal Effectiveness, NQF4, 10 credits
Working with People, NQF4, 12 credits
Introduction to Project Management, NQF4, 21 credits
Working with Finances, NQF4, 15 credits
Working in a Team, NQF4, 12 credits
The Business Environment, NQF4, 24 credits
Administration Procedures, NQF4, 18 credits
Fundamentals of Project Management, NQF4, 5 credits
Managing Project Teams, NQF4, 8 credits
Marketing Team Work Principles, NQF4, 14 credits
Organisational Ethics and Professional Practice, NQF4, 12 credits
The Target Market and Product Positioning, NQF4, 14 credits
Marketing Resources, NQF4, 21 credits
Servicing Customers of the Business, NQF4, 12 credits
Meeting Marketing Performance Standards, NQF4, 14 credits
Time Management, NQF4, 4 credits
Customer Service, NQF4, 8 credits
MS Office Access 2013: Basic and Intermediate, NQF4, 18 credits
Data Communications and Networking Support, NQF4, 56 credits
Computer Technology Principals and Support, NQF4, 71 credits
Technical Support, NQF4, 127 credits
National Certificate: IT: End User Computing, SAQA ID: 61591(49077), NQF3, 136 credits (Using Office 2010)
National Certificate: IT: End User Computing, SAQA ID: 61591(49077) NQF3, 169 credits (Using Office 2013)
AAT: Certificate: Accounting Technician, SAQA ID: 73710, NQF3, 120 credits
National Certificate: Business Administration Services, SAQA ID: 67465, NQF3, 147 credits
Business Fundamentals, NQF3, 87 credits
Basic PC and IT Concepts, NQF3, 30 credits
Basic PC and IT Concepts (Microsoft Office Windows 10), NQF3, 30 credits
Business Strategy, NQF3, 16 credits
People Management, NQF3, 13 credits
Basic Finance Management, NQF3, 20 credits
Customer Care, NQF3, 8 credits
Effective Coaching Skills, NQF3, 5 credits
Perform One-to-One Training on the Job, NQF3, 4 credits
Inventory & Logistics, NQF3, 34 credits
Using A Web Browser, NQF3, 10 credits
MS Office Word 2013: Basic, Intermediate and Advanced, NQF3, 24 credits
MS Office Word 2013: Basic, NQF3, 12 credits
MS Office Word 2013: Intermediate and Advanced, NQF3, 12 credits
MS Office Excel 2013: Basic, Intermediate and Advanced, NQF3, 19 credits
MS Office Excel 2013: Basic, NQF3, 13 credits
MS Office Excel 2013: Intermediate and Advanced, NQF3, 6 credits
MS Office PowerPoint 2013: Basic and Intermediate, NQF3, 13 credits
MS Office Outlook 2013: Basic and Intermediate, NQF3, 8 credits
National Certificate: Contact Centre Support, SAQA ID: 71490, NQF2, 128 credits
Basic Principles of Communication and IT, NQF2, 3 credits
• Digital Literacy, NQF1, 25 credits
• MS Office Windows 7, NQF1, 10 credits
• MS Office Windows 10, NQF1, 13 credits
• MS Office Windows 11, NQF1, 13 credits
• Computer Basics and Productivity Programmes (Digital Literacy), NQF1, 15 credits